G1000 Privacy Policy — How We Protect Your Information
This policy explains in detail how g1000 collects, uses, stores and protects the personal information of users in Malaysia. We are committed to keeping your privacy protected at all times.
What Information Does g1000 Collect?
When you register or use the g1000 platform, we collect certain categories of information to ensure our services function properly and securely. Information is only collected when necessary and limited to what is relevant for platform operations.
Account Information
Includes your full name, date of birth, email address, phone number and the password you registered with. This information is used to verify your identity and keep your account secure.
Payment Information
G1000 processes all transactions in Malaysian Ringgit (RM / MYR). Payment information collected includes bank name, account number for withdrawal purposes, and transaction records. We do not store credit card details directly — processing is handled through verified, secure payment systems.
Device & Browser Data
This includes IP address, browser type, operating system, screen resolution, and usage data such as pages visited and session duration. This data helps us identify technical issues and improve the user experience across both mobile devices and desktop.
How Is Your Information Used?
Verifying that each account belongs to a legitimate user who is 18 years of age or older and a qualifying Malaysian resident eligible to use the platform.
Managing deposits and withdrawals in MYR accurately and securely, including verifying bank account ownership before withdrawals are processed.
Sends important notifications related to your account, including transaction confirmations, security updates and platform policy change notices.
Anonymised usage data is used to understand user behaviour in aggregate and to improve the browsing experience and platform performance.
Detecting and preventing fraudulent activity, multiple account usage, or any attempts to exploit the g1000 platform.
Meets applicable Malaysian legal requirements, including the retention of transaction records for the period specified by relevant regulations.
Cookies & User Activity Tracking
G1000 uses cookies — small text files stored on your device — to enhance your experience on the platform. Several types of cookies are used:
- Essential cookies: Required for core platform functions such as login verification and session security. Without these cookies, the platform cannot function properly.
- Performance cookies: Collects information on how users interact with the platform to help us identify areas for improvement.
- Preference cookies: Saving user preferences such as language settings and display options so you don't have to reconfigure them each time you log in.
You can manage cookie settings through your browser preferences. However, disabling all cookies may affect the functionality of certain parts of the platform. g1000 does not use cookies for third-party advertising purposes.
Data Storage, Security & Third-Party Sharing
Data Storage & Security
All personal information of g1000 users is stored on servers protected with industry-standard encryption. Access to user data is strictly limited and granted only to personnel who require it to carry out legitimate operational duties.
Account information is retained for the duration the account remains active and for a defined period following account closure as required by applicable law. Financial transaction records are retained in accordance with applicable financial record-keeping requirements.
Third-Party Sharing
G1000 does not sell or rent users' personal information to any third party for commercial purposes. Information is only shared with third parties in the following circumstances:
- Licensed payment providers that process your MYR transactions
- Game software providers that supply content within the platform
- Competent authorities where required by Malaysian law
- Technical service providers that manage platform infrastructure under strict confidentiality agreements
Your Rights as a User and How to Contact Us
As a g1000 user, you have the following rights regarding the personal information we hold about you:
- Right of Access: You have the right to request a copy of the personal information we hold about you at any time.
- Right to Rectification: If your information is inaccurate or incomplete, you have the right to request a correction via your account settings or by contacting our support team.
- Right to Erasure: Under certain circumstances, you may request the deletion of your personal information, subject to any applicable legal record-keeping obligations.
- Right to Object: You have the right to object to the processing of your data for purposes unrelated to the core services you use.
This Privacy Policy may be updated from time to time to reflect changes in our operational practices or legal requirements. Any material changes will be posted on this page with a clear update date.
For any enquiries regarding your data privacy, or to submit a request relating to the user rights above, please contact the g1000 support team by email at [email protected]. You may also refer to FAQ page us for further information about platform policies.
Contact Us
Email: [email protected]
Requests relating to personal data will be processed within a reasonable timeframe based on priority and request type.
Related Policy Links